Refund policy

Voluntary 14-day guarantee

We refund the one-time program fee without questions when requested within 14 days of purchase and fewer than two modules are complete. Start the request in account billing settings. Eligibility is checked server-side against purchase and progress records; the payment provider processes the refund.

Consumer rights and individual requests

These voluntary guarantee conditions do not restrict mandatory consumer withdrawal or other remedy rights. A digital-content exception cannot be assumed merely because a lesson was opened or modules were completed; applicable legal conditions and checkout declarations must be assessed separately.

If the automatic button is unavailable, you report a service defect or assert a statutory right, email gabor@backlog.hu with your purchase email, order identifier and request. Do not send card details or passwords. Completing two modules alone is not grounds to reject a statutory claim.

Cancelling a subscription

Cancel continuing-membership renewal in account billing settings. Cancellation and refund are different actions; the account displays remaining access. Export your work before deleting an account if you want to keep a copy.

Provider and contact

Backlog Fejlesztő és Tanácsadó Korlátolt Felelősségű Társaság
2233 Ecser, Szent István utca 41., Magyarország
Company registration: 13-09-242820
Tax number: 32900112-2-13

Halmosi Gábor · gabor@backlog.hu · +36 30 831 5775